Please find ERES Terms and Conditions.

Please refer to ERES Privacy Policy.

Feel free to visit our Contact page, and you may reach us by email to edu@eres.com or call us at (707)-759-2866.

Unfortunately, we are not accepting Fax at this moment.

You can apply by creating an ERES account and follow the steps to submit your application and it will also direct you to prepare and send us the required documents.

On the sign in page, please click on “Forgot Password” and follow the steps ( if more than one step ) to reset your password.

Your evaluator’s contact info will be available in your account once the evaluation has been assigned. Feel free to contact them if you have any questions regarding the evaluation.

Yes, our office is open for walk-ins and office administrators are available for general questions. If you have detail questions and would like to talk to one of our evaluators. We can schedule a 30 mins consultation for you. (additional fee may apply)

Once your application has been submitted to ERES, you will receive a unique ERES reference#. It will also be shown on your evaluation report. You must obtain this # before sending us your originals, otherwise, they can’t be accepted.

If you have an ERES online account and applied your evaluation under your account, then the reference # is in your dashboard. You may also find the # on your evaluation report in a format as XX-XX-XXX or XX-XX-XXXX.

If payment or any required document is not received within 90 days of the initial request, the application shall be considered canceled and shall be removed from our system. ERES can hold your paid application up to one year from the date we received. After this period, your application will be deactivated. Reactivation is possible only during the one-year period following the deactivation by contacting ERES and paying the current reactivation fee. After these two years from your application date, a new application and full payment would be required to complete an evaluation.

ERES is available to help you complete the evaluation report that the California Commission on Teacher’s Credentialing (CTC) required. However, you must contact the California Commission on Teacher’s Credentialing (CTC) and follow their Instructions. CTC's toll-free phone number is (888) 921-2682. The local phone number is (916) 445-7254; web: http://www.ctc.ca.gov/

Our equivalency is determined based on years of research and examining on educational systems, accreditation of institutions and programs, programs’ structure, etc. It represents the best comparable result from the original system to U.S. system.

ERES is one of the NACES (the National Association of Credential Evaluation Services) members and our evaluation is generally accepted nationwide.

A regular evaluation is a five-part narrative report that includes the purpose of your evaluation, a summary of our education, a description of the institution(s) you attended, a description of the documents submitted and a concluding statement certifying the equivalency of your education in the United States. An official report and an unofficial report are initially included and additional official reports are available upon request. (Official report will be invalid once it’s opened from the sealed envelope with ERES embossed decal.)

Unfortunately, since policies from each state licensing boards, institutions or organizations may frequently change. We don’t have a comprehensive list at this moment, and we highly suggest contacting and enquiring a requirement of evaluation from where you would like to apply.

Unfortunately, we can’t accept any evaluation result from another agency as the original documents, but feel free to provide it as a reference.

After your application is submitted, you may access your ERES account on our website to check the status (such as whether your documents are received or not, what’s your current stage, etc.). Also, email notifications will be sent to you automatically.